FAQ
Frequently Asked Questions
Quick answers to the questions we hear most. Can’t find what you need? Message us on WhatsApp.
Tap the WhatsApp button on any page to message us directly. Our team will confirm your preferred date, time, and service.
Yes — send us a WhatsApp message anytime and we'll respond during the next working day.
Just message us on WhatsApp at least 24 hours before your appointment. We're happy to find a new time.
We are located in Puchong, Selangor, easily accessible by public transport and with parking nearby. Directions and a map are available on our Contact page.
We are open Monday to Sunday, 9am – 9pm, including public holidays.
We recommend booking via WhatsApp for the best experience, but walk-ins are welcome subject to availability.
We accept cash, debit/credit cards, and online banking (FPX). Selected treatments are eligible for instalment plans.
We accept major dental insurance plans. Please bring your insurance card to your first visit and we will verify coverage.
We use local anaesthesia for all procedures that might cause discomfort. Most patients describe the experience as pressure rather than pain.
Yes. We use tooth-coloured composite resin fillings only — no amalgam (mercury) fillings.
Absolutely. We welcome patients of all ages, including children. Our team is experienced with paediatric patients and creates a calm, friendly environment.
We recommend a check-up and cleaning every 6 months. Patients with gum disease or higher risk may benefit from more frequent visits.