FAQ
Frequently Asked Questions
Quick answers to the questions we hear most. Can't find what you need? Message us on WhatsApp.
Tap the WhatsApp button on any page to message us directly. Our team will confirm your preferred date, time, and service.
Yes — send us a WhatsApp message anytime and we'll respond during the next working day.
Just message us on WhatsApp at least 24 hours before your appointment. We're happy to find a new time.
Yes — walk-ins are always welcome for emergencies. Calling or WhatsApping ahead helps us prepare for you, but don't hesitate to come straight in if you can't reach us first.
Cost depends on what's needed after we examine you, so we can't quote a price over the phone — but we'll always explain the situation and your options clearly before any treatment, no surprises.
WhatsApp us anyway — we monitor messages and will advise your next steps, even after hours. For a knocked-out tooth or severe swelling, don't wait until we reopen.
No — we see emergency cases whether or not you've visited us before.
Just yourself and, if relevant, the tooth or dental work involved — for example, a knocked-out tooth kept in milk or saliva.
We are located in Puchong, Selangor, easily accessible by public transport and with parking nearby. Directions and a map are available on our Contact page.
We are open Monday to Friday, 9am – 9pm, and weekends 9am – 6pm, including public holidays.
We recommend booking via WhatsApp for the best experience, but walk-ins are welcome subject to availability.
We accept cash, debit/credit cards, and online banking (FPX). Selected treatments are eligible for instalment plans.
We use local anaesthesia for all procedures that might cause discomfort. Most patients describe the experience as pressure rather than pain.
Yes. We use tooth-coloured composite resin fillings only — no amalgam (mercury) fillings.
Absolutely. We welcome patients of all ages, including children. Our team is experienced with paediatric patients and creates a calm, friendly environment.
We recommend a check-up and cleaning every 6 months. Patients with gum disease or higher risk may benefit from more frequent visits.